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For technical support United States e-mail customer service at support@emlpayments.com or call 800.755.0019 / Canada email support@emlpayments.com or call 800.840.5793 / Europe email cardsupport@emlpayments.com or call +44 (0)121 268 3210 / Germany email kundenservice@emlpayments.com or call +0049 (0) 40 87407465